Online Payment Portal

At ICG, we’re committed to delivering a seamless client experience, and we know convenience matters. To make payments simple and secure, we offer multiple payment options through our trusted, encrypted payment portal powered by Aiwyn.

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Recurring Payments

Never miss a regular payment again with recurring payments.

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ACH / Bank Transfers

Use your bank account to make payments with no additional processing fees.

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Credit/Debit Card

Make payments with a credit card.

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Update Your Client Information

It is important that we have accurate and current contact information on file for our clients.

Keeping customers informed of their account status is a priority for us here at ICG. Whether your tax return is ready, we are missing vital information for your return, or ICG has an important change to our company structure, we strive to keep our clients informed. Having current contact information on file allows us to provide you with the best customer experience.

How to Get Started

  1. Receive your invoice by email (from the email address billing@innovativecpagroup.com)
  2. Click the Pay Invoice button from the invoice email to view your invoice.
  3. Select your preferred payment method (credit card or ACH) and process payment.
  4. Create an account (optional) to enable autopay, store payment details, and access your unpaid invoices.

Why Use the Portal

Pay securely – Industry-leading encryption protects your information and eliminates the risks of check and wire fraud.

Link multiple accounts Manage payments across multiple businesses or accounts with consolidated billing access.

Set up recurring payment/autopay Easily automate your payments with autopay or recurring payment options for your convenience.

Simple, secure invoice access Invoices are delivered via email with a secure link- no login needed. View and access unpaid invoices directly in the portal.

FAQs

No. You can pay securely using the link in your invoice email without needing to log in. Creating an account is optional, but it gives you access to helpful features like autopay, saved payment methods, and a dashboard to view your full invoice history, including invoices from multiple linked accounts (if applicable).

You can pay using a credit card or bank transfer (ACH).All transactions are encrypted and secure.

Aiwyn uses bank-grade encryption and advanced security protocols. It’s safer than mailing checks or sending wires, which carry a higher risk of fraud, learn more.

A link with instructions to set up autopay or recurring payments can be found at the top of this page. Alternatively, to enable autopay or set up recurring payments, click the link in your invoice email and create an account.

Once logged in, go to the Settings tab and either select “Set up Autopay ” or navigate to the “Recurring Payments” section and click “+ New Recurring Payment ”.

Absolutely. By creating an account, you can securely store your preferred payment method, making future payments more convenient.

Yes. Aiwyn allows you to link and manage multiple client accounts under a single login, providing a consolidated view for easy tracking and streamlined payment management. View how here: https://www.clientsupport.aiwyn.ai/hc/en-us/articles/6464180088219-Link-Multiple-Client-Accounts-to-User

Helpful Links

Help Center
How to Make Payments
How to Register for an Account
How to Link Accounts
Tax Season Information