Staying Connected with Our Clients

At The Innovative CPA Group, ensuring the satisfaction and peace of mind of our clients remains our foremost priority. In pursuit of this commitment, we are dedicated to maintaining a strong connection with our clients and offering user-friendly, secure communication methods. Explore the resources here designed to keep you connected seamlessly.

Update Your Client Information

It is important that we have accurate and current contact information on file for our clients.

Keeping customers informed of their account status is a priority for us here at ICG. Whether your tax return is ready, we are missing vital information for your return, or ICG has an important change to our company structure, we strive to keep our clients informed. Having current contact information on file allows us to provide you with the best customer experience.

Sign Up for a Portal

We kindly request that you sign up for a secure client portal if you do not already have one. Portals ensure data protection, remote access, and real-time collaboration.

CCH Axcess™ Portal

  • Robust security and compliance measures to meet regulatory requirements. Ensures data backup and recovery, lowering the risk of data loss.
    • ICG stands by CCH Axcess™ Portal to ensure our client’s data is protected. We believe this is a more secure way to deliver sensitive information than mailing physical copies.
  • Accessible from anywhere is crucial when it comes to time-sensitive return deadlines.
    • We receive immediate email notifications as soon as you upload files to the portal.

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