2026 Tax Season Information
We are committed to making this tax season as seamless as possible for our clients. To help ensure a smooth process, please keep the following reminders in mind.
Enroll in SafeSend: Our Secure Electronic Process
If you are not already using our electronic delivery process through SafeSend, we encourage you to enroll now and enjoy a smoother, more efficient experience this year.
SafeSend makes it simple to receive, upload, review, and sign your tax documents, all from your computer or mobile device. To learn more about how SafeSend works, visit our SafeSend Information Page.
Please add noreply@safesendreturns.com to your safe list to prevent it from being categorized as spam or junk.
Securely Send Files
Clients can securely send tax return support documents to us via our ‘File Upload’ link below. *This link can also be found on our website header for ease of access.
Deadline to Submit Documents
For clients filing personal tax returns, please deliver all necessary documents to ICG by March 20th, 2026. This ensures we have adequate time to prepare and file your return before the deadline and avoid placing you on an extension.
E-File Authorization & Payments
When your tax return is ready for filing, we must receive a signed submission of Form 8879, and your final payment must be made in full before we can file your return.
New Online Payment Portal
We’ve launched our new online payment portal! With Aiwyn, you can make payments online, pay using ACH/Bank Transfer with no processing fees, save payment methods, add multiple accounts to your payment portal, and much more.
Invoice emails will come with a 1-Click Button you can select to quickly access the online payment portal.
Communication From ICG
Please monitor your email for any communication from us throughout tax season. You may receive secure documents such as tax organizers, your completed return, or Form 8879, which requests a signature. These documents may come from our secure software, SafeSend.
Update Your Client Information
It is important that we have accurate and current contact information on file for our clients.
Keeping customers informed of their account status is a priority for us here at ICG. Whether your tax return is ready, we are missing vital information for your return, or ICG has an important change to our company structure, we strive to keep our clients informed. Having current contact information on file allows us to provide you with the best customer experience.
Your Go-To Contact Information for Tax Season
As tax season approaches, we want to remind you of our contact information for all our offices. While our recent mergers have expanded our reach, the office and team you know and work with remain the same. Below, you’ll find the information for all our offices:
Shelton Office
1 Enterprise Drive, Suite 210
Shelton, CT 06484
(203) 489-0612
Bethel Office
6 Berkshire Blvd., Suite 301
Bethel, CT 06801
(203) 744-3450
Bridgeport Office
125 French Street
Bridgeport, CT 06606
(203) 368-2224
Hamden Office
2319 Whitney Ave., 5th Floor
Hamden, CT 06518
(203) 281-4933
For general inquiries, utilize our contact form below.
Norwalk Office
40 Richards Ave., Suite 720
Norwalk, CT 06854
(203) 939-1388
Ridgefield Office
412 Main Street
Ridgefield, CT 06877
(203) 567-6259
Venice, FL Office
304 West Venice Avenue, Suite 300
Venice, FL 34285
941-493-5299
Worcester, MA Office
370 Main Street, Suite 750
Worcester, MA 01608
(508) 754-8512
Contact Us
Whether you know exactly what accounting service you need or have a tough question, The Innovative CPA Group team is here and ready to help. Let’s collaborate to accomplish your personal or business goals.
